Talking with Keeper

How to start a conversation by voice or typing, what the screen is doing, and how to end it.

Keeper is the companion at the center of ChartKey. You can speak with it or type to it, and either way it is the same Keeper.

Starting a conversation

Open Keeper from the navigation, or tap the orb on the Home screen. The first time, Keeper asks your permission before anything is processed, and offers a choice of voice. Both are one-time steps.

Then tap the orb and talk. Ask about something in your record, mention a symptom, or think out loud about a question for your next appointment.

If you would rather type

Choose Type instead. Everything works the same way, and it is the better choice in a waiting room or anywhere quiet matters.

What the screen is telling you

The orb responds while you speak and while Keeper answers, so you can see whose turn it is. Captions are on by default, so you can read along as well as listen. You can turn them off during a conversation or in Settings.

Ending it

Say that you are done ("goodbye", "that's all"), or close the screen. Keeper then shows what it heard that belongs in your record and asks you to confirm. Nothing is saved to your chart until you say it looks right, and if the conversation was not about your health, Keeper will say there was nothing to document.

Which profile Keeper is talking about

If you manage more than one person's records, check the profile first. When you are on someone else's profile, Keeper's screen shows a small chip reading "Talking about" and their first name. No chip means you are on your own record.

What Keeper will not do

Keeper does not diagnose, does not tell you what a result means for you, and does not replace your clinician. It will look things up in your own record and say plainly when something is not there. See What is Keeper?.